Consumer preferences in the design of airport passenger areas

In recent decades, commercial developments have become increasingly important for the overall profit of airports. However, little is known about consumer preferences regarding the design of passenger areas, which is striking as the design of terminal buildings affects consumers' emotional state and shopping behaviour. The aim of this study was...

Consumer preferences in the design of airport passenger areas

In recent decades, commercial developments have become increasingly important for the overall profit of airports. However, little is known about consumer preferences regarding the design of passenger areas, which is striking as the design of terminal buildings affects consumers' emotional state and shopping behaviour. The aim of this study was...

Patientvoorkeuren ziekenhuiskamers

Management Summary Background Due to demographic developments the Dutch healthcare market will grow as a whole. The Wmg has ensured that there will be more transparency in this healthcare market. Patients have more insight into the quality of treatments offered by various health care providers. Because of the introduction of integral performance...