Application of Business Intelligence Dashboards in Enterprise Facility Management: A case study of filling stations in the Netherlands in collaboration with AECOM B.V

Facility management focuses on the maintenance, development, and enhancement of physical assets to expand and progress commercial value, as well as the design and upkeep of an appropriate physical workplace for the organisation’s employees and work. Enterprise facility management may be challenging with regionally scattered assets and a high...

Business Intelligence from User Generated Content: Digging into microblog posts about new smartphones

High-tech and dynamic markets are faced with a rapidly changing environment and consumer requirements. At the same time, UGC is increasing drastically over the past years. UGC is becoming increasingly important in purchasing decisions while the business intelligence methods that leverage UGC are still in their infancy. A model that presents a...