Towards coordinated self-organization: An actor-centered framework for the design of disaster management information systems

Traditionally, disaster management information systems have been designed to facilitate communication and coordination along stable hierarchical lines and roles. However, to support coordination in disaster response, disaster management information systems need to cater for the emerging roles, responsibilities and information needs of the...

Improving situation awareness in crisis response teams: An experimental analysis of enriched information and centralized coordination

In responding to an emergency, the actions of emergency response teams critically depend upon the situation awareness the team members have acquired. Situation awareness, and the design of systems to support it, has been a focus in recent emergency management research. In this paper, we introduce two interventions to the core processes of...