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An Exploration of Smart Product-Service System Design: Guidelines and Insights for Design ManagementValencia Cardona, A.M. (author)This thesis reports on the findings of a research project funded by the Dutch Ministry of Education, Culture and Science. The thesis investigates the design of Smart Product-Service Systems (Smart PSSs), defined as the integration of smart, connected products and e-services, presented to consumers as single solutions to satisfy their needs....doctoral thesis 2017