Preference-based facility location for on-demand logistics

In the context of on-demand logistics systems, the facility location is becoming even more critical as demand characteristics and customer preferences are changing with respect to the location, time, customer segments etc. Classic facility location models do not take into account customer preferences when the set of facility locations are...

Towards an Integrated Value Adding Management Model for FM and CREM

Purpose: To present an integrated process model of adding value by Facilities Management (FM) and Corporate Real Estate Management (CREM) that is a generalisation of existing conceptual frameworks and aims to be a basis for management of added value in practice.<br/>Background: The growing research on the added value of FM and CREM over the last...

How to use Building Information Systems for a transition towards Sustainable Building Operation

BIM Building Information Model or Modelling connects many different information<br/>systems from various actors during the building construction process with each<br/>other in one easily accessible and understandable model. BIM assures an effective<br/>and efficient building construction process by reducing failing cost and reduces the<br/>use...

Adding value by FM: exploration of management practice in the Netherlands and Denmark

The last decade shows a growing attention into the concept of added value of Facilities Management and Corporate Real Estate Management and how to attain and measure added value. A variety of different types of added value came to the fore such as user value, customer value, financial value, environmental value and relationship value....

How Can Facilities Management Add Value To Organisations As Well As To Society?

The purpose of this paper is to present lessons learnt from a 3 year collaborative research project on the added value of Facilities Management (FM) involving institutions in five European countries. The starting point was the so-called FM Value Map developed earlier by the leader of the research group. The project applied three basic...

Operationalising Public Space Activity and Structuring Redevelopment Trough Public Facilities Planning in a Configurational Urban Structure

Forms in planning often do not match the forms of cities. This is important because the experience and functionings of cities are given by certain forms and not by others. In particular we are concerned here with the fact planning and design thinking often assumes a nested hierarchy of communities and spaces while the real forms of cities...

TIGER capacity building facility: Growing from projects to professional community

Water security has become one of the most important challenges in the sustainable development of Africa, but only limited reliable information is available on the use and availability of water to support adequate planning and management of water resources. Data acquired from space can contribute to meet the urgent information need. But to...

The Added Value of FM: Different Research Perspectives

Purpose: This paper aims to present and compare research perspectives and theoretical reflections from a variety of academic fields on the concept of Added Value of Facilities Management (FM).<br/>Theory: The starting point is the so-called FM Value Map, which was presented in a paper by Jensen (2009) at the research symposium at EFMC 2009 in...

Do facilities matter?: The influence of facility satisfaction on perceived labour productivity of office employee

Purpose: Companies spend a lot of money to provide facilities such as a nice, effective and efficient building, well designed ergonomic furniture, sophisticated IT, cleaning services, catering, and safety services. Both from a theoretical perspective as well as from a managerial point of view, it is important to know if and how strongly...

Costs and benefits of flexible workspaces: work in progress in The Netherlands

Due to the rapid progress in information and communication technology, work is becoming more and more independent of time and place. New concepts such as cocon offices (with special attention to both communication and concentration), teleworking, satellite offices, and hotel offices have been introduced world wide. During the last decade, we...

Pattern Matching for Decision Support