Key Performance Indicators for Evaluation of Commercial Building Retrofits: Shortlisting via an industry survey

Key performance indicators (KPIs) are quintessentially useful for performance evaluation, but a set of pragmatic KPIs for holistic evaluation of retrofits for commercial buildings is hitherto unavailable. This study was conducted to address this issue. Built upon the findings of a systematic literature review and a focus group meeting in the...

Impact of employee satisfaction with facilities on self-assessed productivity support

Purpose: This paper aims to explore the relationship between satisfaction with buildings, facilities and services and perceived productivity support and to test whether the findings from a similar study of Batenburg and Van der Voordt (2008) are confirmed in a repeat study after 10 years with more recent data. Design/methodology/approach:...