Developing an Pattern Artefact for implementing Digital Technologies that Improve Coordination between Material and Information Flow in Supply Chains

The international trade sector is projected to undergo a significant shift in the next years, with transparency and trust being the most pressing concerns to be resolved as part of the Industry 4.0 revolution (PwC, 2019). International trade consists of several complex process involving several intermediaries (actors). Due to the complexity in...

Prognostics-driven supply chain optimization in commercial aviation

Maintenance providers in commercial aviation are looking into new strategies to improve maintenance operations and aircraft availability in order to reduce cost and increase customer satisfaction. Aircraft availability and thus profitability highly relies on adequate maintenance because an aircraft is only profitable when...

Managing Information Exchange by Improving Information Flows in a Customer-to-Customer Process

This thesis aims to manage information exchange at the case company by designing an information exchange map using a business process model for the customer-to-customer process, together with structuring team meetings and creating ground rules for efficient information exchange. <br/><br/>The Damper Division of ZF Friedrichshafen AG (case...

The impact of a context-aware architecture for B2G information sharing on data quality in the container-shipping domain