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de Jongh, Ruben (author)CM.com is a conversational commerce company specialised in offering solutions in CPaas (Communication Platforms as a service). One of the industries to which they point their ‘software as a service’ is music event ticketing. With their General Admission (GA) Ticketing product, CM provides event organizers with a platform to set-up their ticket...master thesis 2024
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Sapienza, Dario (author)his master thesis is the outcome of a journey into the New Service Development (NSD) practices of large organizations involved in business to business (B2B) innovation. The scope of the project is to generate new knowledge on the challenges that organizations face to engage business customers into their internal innovation processes. Research...master thesis 2020
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Borren, C.A. (author)Design of a model that guides the process of analysing the naval service market and setting up the requirements for service propositions for Thales Nederland.master thesis 2016
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Hing, K.M. (author)The thesis explores the field of Innovation and its role within Large Corporate Companies today. As such, this document develops a Design Innovation Process for the Service Design sector within in the Corporate Automotive Industry. The project was conducted with a co-creation collaboration approach, and User-centred Design methodology. As a...master thesis 2015
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Rahman, N. (author)This thesis project is completed as part of the Product Planning and User Experience team at Vodafone Netherlands. The main objective is to create a new mobile communication concept based on the vision to make people feel closer to each other. This report proposes a context-aware communication called Airmail that enables people to send messages...master thesis 2010