Organizing integrated services in mobility-as-a-service systems: Principles of alliance formation applied to a MaaS-pilot in the Netherlands

Mobility as a Service (MaaS) involves integration of various forms of public and private transport services into a single mobility service, accessible on demand. For MaaS to become successful, different suppliers of transport services have to cooperate in alliances in order to bring new benefits in the short and long term. Past experience...

Mobility as a service a valuecentric approach to design

MAAS as a mobility model leans on the idea that a gap between private and public transport systems needs to be bridged as well as on a city, intercity, national and supranational level. The current situation is felt problematic due to the fragmented tools and services often organized in silos to meet a traveler needs to undertake a trip. One...

The Governance of Demand-Responsive Transit Systems: A Multi-Level Perspective

In the new-generation smart mobility paradigm, mobility-as-a-service (MaaS)<br/>systems have shown the most potential to offer integrated mobility platforms. MaaS is essentially an amalgamation of services tailored to match individuals’ diverse travel demands, many of which are demand-responsive transit (DRT) or DRT-like, addressing the much...

The case of Mobility as a Service: A critical reflection on challenges for urban transport and mobility governance

This chapter provides a reflective critique of Mobility as a Service (MaaS), an emerging development seeking a role within the Smart Mobility paradigm. We assess a range of its future implications for urban policymakers in terms of governance and sustainability (i.e., social and environmental impacts). We begin by describing the origins of the...

Urban Demand Responsive Transport in the Mobility as a Service Ecosystem: Its Role and Potential Market Share

Mobility as a Service (MaaS) is entering the transportation market. MaaS aims at the full integration of the existing transportation services and it offers tailored mobility packages to the user. In MaaS ecosystems, on-demand services play an important role as complement to public transport due to their flexibility. However, to date, most...