Artificial intelligence in local governmental agencies: Exploring the process of adopting AI-systems

This MSc. Thesis explores the adoption process of Artificial Intelligence (AI) systems in local governmental agencies. The research uses a Design Science Research approach to explore this adoption process in the innovation adoption literature. The outcomes of this literature analysis are used to create a meaningful arrangement of determinants in...

Customized Collective Housing: Towards Participatory Design of Dwellings

Residents typically have a negligible impact on their living units spatial layout in mass housing projects. Building industry lacks tools for users to create space tailored to their needs. The purpose of this work is facilitate co-creation by providing a pre-configured and engineered set of spatial units corresponding to human activities, in...

Feasibility study on the application of blockchain technology in the reclaiming asphalt process

The present research is focused on the possibilities of implementing blockchain technology in the reclaiming asphalt process in the Netherlands, in collaboration with BAM Infraconsult. The feasibility of using blockchain technology in order to improve several parts of this process is investigated. More specifically, the Design Science Research...

A governance model for managing Robotics Process Automation (RPA)

Companies today are continually looking for new ways to digitize and automate their processes in order to maximize productivity and efficiency. Existing academic research has shown the efficiency and benefits of process automation using Robotics Process Automation (RPA). Through preliminary research, we observed that most of the companies have...

Design of a model for assessing accountability in a robotic process automation implementation

Artificial intelligence is getting more and more advanced. In the future, robots equipped with AI will behave an act similarly as humans do, and this raises concerns about how they are going to be governed. However, scientists are alerting that not enough attention is paid to AI from a sociotechnical point of view. Intelligent systems can...