Remote Work Aided by Conversational Agents

Due to the coronavirus pandemic, remote work from home has rapidly become a necessity around the world, drastically changing the potential landscape for the future of work. Over the last couple of decades, microtask crowdsourcing has emerged as a viable means of carrying out remote online work to earn one’s living — an alternative to traditional...

Improving Worker Engagement Through Conversational Microtask Crowdsourcing

The rise in popularity of conversational agents has enabled humans to interact with machines more naturally. Recent work has shown that crowd workers in microtask marketplaces can complete a variety of human intelligence tasks (HITs) using conversational interfaces with similar output quality compared to the traditional Web interfaces. In...

Estimating Conversational Styles in Conversational Microtask Crowdsourcing

Crowdsourcing marketplaces have provided a large number of opportunities for online workers to earn a living. To improve satisfaction and engagement of such workers, who are vital for the sustainability of the marketplaces, recent works have used conversational interfaces to support the execution of a variety of crowdsourcing tasks. The...

Considerate Home Notification Systems: A User Study of Acceptability of Notifications in a Living Room Laboratory

Recent field experiments on acceptability of notifications in the home showed that people generally want to be informed of urgent messages as soon as possible, whereas non-urgent messages should not be presented at all. A possible way to improve the acceptability of a notification might be to adjust the presentation mode and the timing of...

Please do not disturb: Modeling user experience for considerate home products

Products in the home offer ever more functionality. Advances in sensor technology, embedded processing power, and modeling and reasoning software, have enabled everyday products to sense their environment and eventually anticipate user needs. The enabling technology for ambient intelligence is now available. Whereas in the early days most of the...

Considerate home notification systems: A field study of acceptability of notifications in the home

A field study in ten homes was conducted to understand what influences users’ acceptability of notifications in the home environment. The key finding is that perceived message urgency is the primary indicator of acceptability of notifications in the home—if people think a message is urgent, they want the message to be shown immediately,...