The Impact of Co-Creation on the Design of Circular Product-Service Systems: Learnings from a Case Study with Washing Machines

Designers play an important role in service transformation and the development of product-service systems by applying co-creation methods. This paper presents a case of how we applied co-creation in practice and the impact this has had on developing a circular product-service system. It details the method used in the co-creation process and...

Co-creating circular product-service systems for long-lasting washing machines

This paper presents the result of a co-creation and context mapping study amongst seventeen washing machines users. The users had widely varying experiences with products offered through alternative ownership models, including three who were active users of a washing machine with pay-per-use or monthly subscription model. Through the co-creation...

Fit for washing; Human factors and ergonomic evaluations of washing machines

People do the laundry all over the world. About 500 million washing machines are in use at the moment. To reduce the heavy workload, washing machines were invented about 100 years ago. 50 years of innovations led to a reduction in water, energy and detergent consumption and the interface became easier to use. However, the overall usage of the...