Designing a co-creation tool for an innovation platform in the Dutch e-government

Digitization often comes with its challenges. This thesis focuses on a new approach to innovating digital public services in the Netherlands. Innovation in the public sector encounters public sector specific innovation barriers, hampering the innovation process. Innovation in the public sector is still a little researched topic in the innovation...

Blockchain Technology for Governmental Processes: The Design of a Blockchain Assessment Tool: a Design Science Approach

The European Union is exploring the possibilities of blockchain for their services and processes as a bottom-up approach to the coordination of citizens and economic administrators. However, the multi-actor complexity and the systems complexity of blockchain technology makes decision-making in this subject a difficult task, resulting in a...

Using Big Data in the Public Sector. Uncertainties and Readiness in the Dutch Public Executive Sector