S. Najafian
Please Note
13 records found
1
To Share or Not to Share
Understanding and Modeling Individual Disclosure Preferences in Recommender Systems for the Workplace
Newly-formed teams often encounter the challenge of members coming together to collaborate on a project without prior knowledge of each other’s working and communication styles. This lack of familiarity can lead to conflicts and misunderstandings, hindering effective teamwork. Derived from research in social recommender systems, team recommender systems have shown the ability to address this challenge by providing personality-derived recommendations that help individuals interact with teammates with differing personalities. However, such an approach raises privacy concerns as to whether teammates would be willing to disclose such personal information with their team. Using a vignette survey conducted via a research platform that hosts a team recommender system, this study found that context and individual differences significantly impact disclosure preferences related to team recommender systems. Specifically, when working in interdependent teams where success required collective performance, participants were more likely to disclose personality information related to Emotionality and Extraversion unconditionally. Drawing on these findings, this study created and evaluated a machine learning model to predict disclosure preferences based on group context and individual differences, which can help tailor privacy considerations in team recommender systems prior to interaction.
Social choice aggregation strategies have been proposed as an explainable way to generate recommendations to groups of users. However, it is not trivial to determine the best strategy to apply for a specific group. Previous work highlighted that the performance of a group recommender system is affected by the internal diversity of the group members’ preferences. However, few of them have empirically evaluated how the specific distribution of preferences in a group determines which strategy is the most effective. Furthermore, only a few studies evaluated the impact of providing explanations for the recommendations generated with social choice aggregation strategies, by evaluating explanations and aggregation strategies in a coupled way. To fill these gaps, we present two user studies (N=399 and N=288) examining the effectiveness of social choice aggregation strategies in terms of users’ fairness perception, consensus perception, and satisfaction. We study the impact of the level of (dis-)agreement within the group on the performance of these strategies. Furthermore, we investigate the added value of textual explanations of the underlying social choice aggregation strategy used to generate the recommendation. The results of both user studies show no benefits in using social choice-based explanations for group recommendations. However, we find significant differences in the effectiveness of the social choice-based aggregation strategies in both studies. Furthermore, the specific group configuration (i.e., various scenarios of internal diversity) seems to determine the most effective aggregation strategy. These results provide useful insights on how to select the appropriate aggregation strategy for a specific group based on the level of (dis-)agreement within the group members’ preferences.
Explanations can help users to better understand why items have been recommended. Additionally, explanations for group recommender systems need to consider further goals than single-user recommender systems. For example, we need to balance group members' need for privacy with their need for transparency, since a transparent explanation might pose a privacy hazard. In an online experiment with real groups (n=114 participants: 38 groups of size 3), we seek to understand which factors influence people's privacy concerns when a single explanation is presented to a group in the tourism domain. In particular, we study the direct effects of three factors on privacy concern: a) group members' personality (using the ĝ€ Big Five' personality traits), b) specific preference scenarios (i.e., having minority or majority preferences compared to two other group members), c) the type of relationship they have in the group (i.e., loosely coupled heterogeneous, versus tightly coupled homogeneous). We find that for personality two traits, Extroversion, and Agreeableness, each significantly affects the privacy concern. Moreover, having the minority or majority preferences in the group, as well as the type of relationship people have in the group, have a strong and significant influence on participants' privacy concern. These results suggest that explanations presented to groups need to be adapted to all three factors (personality, type of relationship, and preference scenario) when considering the privacy concern of users.
Recent research has shown that explanations serve as an important means to increase transparency in group recommendations while also increasing users' privacy concerns. However, it is currently unclear what personal and contextual factors affect users' privacy concerns about various types of personal information. This paper studies the effect of users' personality traits and preference scenarios-having a majority or minority preference-on their privacy concerns regarding location and emotion information. To create natural scenarios of group decision-making where users can control the amount of information disclosed, we develop TouryBot, a chat-bot agent that generates natural language explanations to help group members explain their arguments for suggestions to the group in the tourism domain. We conducted a user study in which we instructed 541 participants to convince the group to either visit or skip a recommended place. Our results show that users generally have a larger concern regarding the disclosure of emotion compared to location information. However, we found no evidence that personality traits or preference scenarios affect privacy concerns in our task. Further analyses revealed that task design (i.e., the pressure on users to convince the group) had an effect on participants' emotion-related privacy concerns. Our study also highlights the utility of providing users with the option of partial disclosure of personal information, which appeared to be popular among the participants.
Over the past years, there has been an increasing concern regarding the risk of bias and discrimination in algorithmic systems, which received significant attention amongst the research communities. To ensure the system's fairness, various methods and techniques have been developed to assess and mitigate potential biases. Such methods, also known as "Formal Fairness", look at various aspects of the system's advanced reasoning mechanism and outcomes, with techniques ranging from local explanations (at feature level) to visual explanations (saliency maps). Another aspect, equally important, represents the perception of the users regarding the system's fairness. Despite a decision system being provably "Fair", if the users find it difficult to understand how the decisions were made, they will refrain from trusting, accepting, and ultimately using the system altogether. This raised the issue of "Perceived Fairness"which looks at means to reassure users of a system's trustworthiness. In that sense, providing users with some form of explanation on why and how certain outcomes resulted, is highly relevant, especially nowadays as the reasoning mechanisms increase in complexity and computational power. Recent studies suggest a plethora of explanation types. The current work aims to review the recent progress in explaining systems' reasoning and outcome, categorize and present it as a reference for the state-of-the-art fairness-related explanations review.
Someone really wanted that song but it was not me!
Evaluating Which Information to Disclose in Explanations for Group Recommendations
You Do Not Decide for Me!
Evaluating Explainable Group Aggregation Strategies for Tourism
Reading news with a purpose
Explaining user profiles for self-actualization
Personalized content provided by recommender systems is an integral part of the current online news reading experience. However, news recommender systems are criticized for their'black-box' approach to data collection and processing, and for their lack of explainability and transparency. This paper focuses on explaining user profiles constructed from aggregated reading behavior data, used to provide content-based recommendations. The paper makes a first step toward consolidating epistemic values of news providers and news readers. We present an evaluation of an explanation interface reflecting these values, and find that providing users with different goals for self-actualization (i.e., Broaden Horizons vs. Discover the Unexplored) influences their reading intentions for news recommendations.
Generating Consensus Explanations for Group Recommendations
An exploratory study
TourExplain
A Crowdsourcing Pipeline for Generating Explanations for Groups of Tourists