To improve hydrological predictions, real-time measurements derived from traditional physical sensors are integrated within mathematic models. Recently, traditional sensors are being complemented with crowdsourced data (social sensors). Although measurements from social sensors can be low cost and more spatially distributed, other factors like spatial variability of citizen involvement, decreasing involvement over time, variable observations accuracy and feasibility for model assimilation play an important role in accurate flood predictions. Only a few studies have investigated the benefit of assimilating uncertain crowdsourced data in hydrological and hydraulic models. In this study, we investigate the usefulness of assimilating crowdsourced observations from a heterogeneous network of static physical, static social and dynamic social sensors. We assess improvements in the model prediction performance for different spatial-temporal scenarios of citizen involvement levels. To that end, we simulate an extreme flood event that occurred in the Bacchiglione catchment (Italy) in May 2013 using a semi-distributed hydrological model with the station at Ponte degli Angeli (Vicenza) as the prediction-validation point. A conceptual hydrological model is implemented by the Alto Adriatico Water Authority and it is used to estimate runoff from the different sub-catchments, while a hydraulic model is implemented to propagate the flow along the river reach. In both models, a Kalman filter is implemented to assimilate the crowdsourced observations. Synthetic crowdsourced observations are generated for either static social or dynamic social sensors because these measures were not available at the time of the study. We consider two sets of experiments: (i) assuming random probability of receiving crowdsourced observations and (ii) using theoretical scenarios of citizen motivations, and consequent involvement levels, based on population distribution. The results demonstrate the usefulness of integrating crowdsourced observations. First, the assimilation of crowdsourced observations located at upstream points of the Bacchiglione catchment ensure high model performance for high lead-time values, whereas observations at the outlet of the catchments provide good results for short lead times. Second, biased and inaccurate crowdsourced observations can significantly affect model results. Third, the theoretical scenario of citizens motivated by their feeling of belonging to a "community of friends" has the best effect in the model performance. However, flood prediction only improved when such small communities are located in the upstream portion of the Bacchiglione catchment. Finally, decreasing involvement over time leads to a reduction in model performance and consequently inaccurate flood forecasts.

Monitoring stations have been used for decades to properly measure hydrological variables and better predict floods. To this end, methods to incorporate these observations into mathematical water models have also been developed. Besides, in recent years, the continued technological advances, in combination with the growing inclusion of citizens in participatory processes related to water resources management, have encouraged the increase of citizen science projects around the globe. In turn, this has stimulated the spread of low-cost sensors to allow citizens to participate in the collection of hydrological data in a more distributed way than the classic static physical sensors do. However, two main disadvantages of such crowdsourced data are the irregular availability and variable accuracy from sensor to sensor, which makes them challenging to use in hydrological modelling. This study aims to demonstrate that streamflow data, derived from crowdsourced water level observations, can improve flood prediction if integrated in hydrological models. Two different hydrological models, applied to four case studies, are considered. Realistic (albeit synthetic) time series are used to represent crowdsourced data in all case studies. In this study, it is found that the data accuracies have much more influence on the model results than the irregular frequencies of data availability at which the streamflow data are assimilated. This study demonstrates that data collected by citizens, characterized by being asynchronous and inaccurate, can still complement traditional networks formed by few accurate, static sensors and improve the accuracy of flood forecasts.