The performance of the building envelope is crucial for minimizing operational carbon emissions of buildings and maintaining indoor comfort. Contemporary building envelopes, such as engineered glazed façades, achieve high performance levels but often add a significant amount of embodied carbon. There is therefore an incentive to reduce the thickness of the glass panels, but the minimum thickness possible is often not governed by strength or manufacturing limits but rather by the deflection (serviceability) limits. Despite objective criteria guiding serviceability limits, user acceptance of deformation remains unexplored, leading to conservative designs. This paper introduces a novel method for measuring user satisfaction with glass deformations, aiming to establish acceptance thresholds comparable to objective criteria. The study involves a novel experimental campaign to assess volunteers' levels of perception and acceptance of various glass deformations. The glass was deformed using a bespoke electro-pneumatic system at levels corresponding to below, above, and at the current serviceability limit. The results demonstrate the feasibility of measuring human responses to deformations in the glazing and provide essential data for setting serviceability limits. The experiments and corresponding user satisfaction feedback indicate that the current serviceability limit of L/50, may be relaxed, thereby presenting opportunities for material efficiency, such as the adoption of thinner glass in facades. The methodology effectively captures human responses, revealing that changes in reflection were the primary reason for the perception of movement; leading to a higher perception of glazing movement and a lower acceptance at night. Overall, participants felt safe regardless of their prior knowledge on glass properties, and providing this information to participants did not improve acceptance, which was already sufficiently high. The findings from this research fill an important knowledge gap in understanding user acceptance of glass deformations, crucial for comprehensive user satisfaction assessments and evidence-based reductions in glazing thickness.