Neural network decoders can achieve a lower logical error rate compared to conventional decoders, like minimum-weight perfect matching, when decoding the surface code. Furthermore, these decoders require no prior information about the physical error rates, making them highly adaptable. In this study, we investigate the performance of such a decoder using both simulated and experimental data obtained from a transmon-qubit processor, focusing on small-distance surface codes. We first show that the neural network typically outperforms the matching decoder due to better handling of errors leading to multiple correlated syndrome defects, such as Y errors. When applied to the experimental data of Google Quantum AI [R. Acharya, Nature (London) 614, 676 (2023)10.1038/s41586-022-05434-1], the neural network decoder achieves logical error rates approximately 25% lower than minimum-weight perfect matching, approaching the performance of a maximum-likelihood decoder. To demonstrate the flexibility of this decoder, we incorporate the soft information available in the analog readout of transmon qubits and evaluate the performance of this decoder in simulation using a symmetric Gaussian-noise model. Considering the soft information leads to an approximately 10% lower logical error rate, depending on the probability of a measurement error. The good logical performance, flexibility, and computational efficiency make neural network decoders well-suited for near-term demonstrations of quantum memories.

Quantum error correction enables the preservation of logical qubits with a lower logical error rate than the physical error rate, with performance depending on the decoding method. Traditional decoding approaches rely on the binarization ("hardening") of readout data, thereby ignoring valuable information embedded in the analog ("soft") readout signal. We present experimental results showcasing the advantages of incorporating soft information into the decoding process of a distance-3 (d=3) bit-flip surface code with flux-tunable transmons.