Recommendation algorithms are often trained using data sources reflecting the interactions of a broad user base. As a result, the dominant preferences of the majority may overshadow those of other groups with unique interests. This is something performance analyses of recommendation algorithms typically fail to capture, prompting us to investigate how well recommendations align with preferences of the overall population but also specifically a “non-mainstream” user group: children—an audience frequently exposed to recommender systems but rarely prioritized. Using music and movie datasets, we examine the differences in genre preferences between Children and Mainstream Users. We then explore the degree to which (genre) consumption patterns of a mainstream group impact the recommendations classical algorithms offer children. Our findings highlight prominent differences in consumption patterns between Children and Mainstream Users; they also reflect that children’s recommendations are impacted by the preference of user groups with deviating consumption habits. Surprisingly, despite being under-represented, children do not necessarily receive poorer recommendations. Further, our results demonstrate that tailoring training specifically to children does not always enhance personalization for them. These findings prompt reflections and discussion on how recommender systems can better meet the needs of understudied user groups.

Popularity bias is a prominent phenomenon in recommender systems (RS), especially in the music domain. Although popularity bias mitigation techniques are known to enhance the fairness of RS while maintaining their high performance, there is a lack of understanding regarding users’ actual perception of the suggested music. To address this gap, we conducted a user study (n=40) exploring user satisfaction and perception of personalized music recommendations generated by algorithms that explicitly mitigate popularity bias. Specifically, we investigate item-centered and user-centered bias mitigation techniques, aiming to ensure fairness for artists or users, respectively. Results show that neither mitigation technique harms the users’ satisfaction with the recommendation lists despite promoting underrepresented items. However, the item-centered mitigation technique impacts user perception; by promoting less popular items, it reduces users’ familiarity with the items. Lower familiarity evokes discovery—the feeling that the recommendations enrich the user’s taste. We demonstrate that this can ultimately lead to higher satisfaction, highlighting the potential of less-popular recommendations to improve the user experience.