Digital transformation requires employees to adapt to new systems effectively, making onboarding a critical factor for adoption success. This project aimed to design a guideline that helps onboarding leads generate tailored onboarding methods based on employee profiles, ensuring smoother transitions during enterprise system implementation.

The research followed a multi-stage process, beginning with desk research and interviews, and progressing through iterative prototyping and testing. A six-dimensional coding system was developed to align employee profiles with onboarding methods, creating a structured framework for direct comparison and matching.

The final deliverable integrates backend logic with a frontend interface, providing onboarding leads with a clear, step-by-step flow: from inputting employee traits, to generating personalized method lists, and to merging group-level results. The framework has been initiated for testing within Amgen’s digital transformation program, and it shows potential for broader application in other organizations seeking structured and adaptive onboarding strategies.