This qualitative exploratory research paper presents a Manifesto for Digital Social Touch in Crisis - a provocative call to action to designers, developers and researchers to rethink and reimagine social touch through a deeper engagement with the social and sensory aspects of touch. This call is motivated by concerns that social touch is in a crisis signaled by a decline in social touch over the past 2 decades, the problematics of inappropriate social touch, and the well documented impact of a lack of social touch on communication, relationships, and well-being and health. These concerns shape how social touch enters the digital realm and raise questions for how and when the complex space of social touch is mediated by technologies, as well the societal implications. The paper situates the manifesto in the key challenges facing haptic designers and developers identified through a series of interdisciplinary collaborative workshops with participants from computer science, design, engineering, HCI and social science from both within industry and academia, and the research literature on haptics. The features and purpose of the manifesto form are described, along with our rationale for its use, and the method of the manifesto development. The starting points, opportunities and challenges, dominant themes and tensions that shaped the manifesto statements are then elaborated on. The paper shows the potential of the manifesto form to bridge between HCI, computer science and engineers, and social scientists on the topic of social touch.

This workshop aims to generate an interdisciplinary research agenda for digital touch communication that effectively integrates technological progress with robust investigations of the social nature and significance of digital touch. State-of-the-art touch-based technologies have the potential to supplement, extend or reconfigure how people communicate through reshaping existing touch practices and generating new capacities. Their possible impact on interpersonal intimacy, wellbeing, cultural norms, ways of knowing and power relations is far-reaching and under-researched. Few emerging devices and applications are embedded into everyday touch practices, limiting empirical exploration of the implications of digital touch technologies in everyday communication. There is, thus, a real need for methodological innovation and interdisciplinary collaboration to critically examine digital touch communication across social contexts and technological domains, to better understand the social consequences of how touch is digitally remediated. This agenda-setting workshop will bring together HCI researchers and designers with colleagues from sociology, media & communications, arts & design to address key research challenges and build the foundations for future collaborations.