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Involving users early on in the design process: closing the gap between mobile information services and their users

Requirements for a suite to design e-logistics brokering services in rural areas

Involving users early in the design process: closing the gap between mobile information services and their users

Just another distribution channel?

Does Service Innovation require more than ICT?

Virtueel boek Let a thousand flowers bloom

Service System design approach applied in a TV banking casus.

Content is King? Interdependencies in Value Networks for Mobile Services

Designing Mobile Service Systems

A Service Elicitation Process for Crisis Management Technologies

Wireless Networks in the Process industry: Opportunities for Ultra Wideband Applications

Mobile Services Used in Unstable Environments: Design Requirements based on Three Case Studies

Designing Mobile Information Services: Start With the Context of the User

Study into the potential of uwb applications in the process industry

Business Engineering with Mobile Workforce Solutions

Resource-Based Interdependencies in Value Networks for Mobile E-Services

Improving business processen with mobile workforce solutions

The design of a Mobile Information and Entertainment Service on a UMTS testbed

Designing Mobile Solutions for Mobile Workers - Lessons Learned from a Case Study