The Trust Game
The influence of Trust on Collaboration in the light of Technological Innovations
A.G.J. Kuijpers (TU Delft - Policy Analysis)
Heide Lukosch (University of Canterbury)
A Verbraeck (TU Delft - Policy Analysis)
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Abstract
Adopting innovations is key for organizations to compete in a complex system, such as the transportation system. In a complex system where social (e.g. organizations) and technical (e.g. information systems) interact with each other, collaboration can be challenging. One of the barriers identified that hampers collaboration is trust. To understand the influence of trust on collaboration, enabled by technological innovations, simulation games in our perspective are a suitable method for our study. First, we introduce the results of a literature study that was carried out to identify related work regarding trust and simulation games. Subsequently, a case from the transport sector is defined to serve as a basis for the trust game. To conclude, we illustrate our simulation gaming approach and discuss the first initial results of a playtest session with the Trust Game.