Corporate real estate management maturity model

Joroff et al. one step ahead

Book Chapter (2021)
Author(s)

Jaap Wijnja (Hanze Hogeschool Groningen)

Theo J.M. van der Voordt (TU Delft - Real Estate Management)

Jan Gerard Hoendervanger

Research Group
Real Estate Management
Copyright
© 2021 Jaap Wijnja, Theo van der Voordt, Jan Gerard Hoendervanger
DOI related publication
https://doi.org/10.1201/9781003128786-2
More Info
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Publication Year
2021
Language
English
Copyright
© 2021 Jaap Wijnja, Theo van der Voordt, Jan Gerard Hoendervanger
Research Group
Real Estate Management
Pages (from-to)
13-24
ISBN (print)
978-0-367-65287-6
ISBN (electronic)
978-1-003-12878-6
Reuse Rights

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Abstract

The five-stage real estate evolutionary model of Michael Joroff, Marc Louagrand and Sandra Lambert dates back to more than 25 years ago. This maturity model outlines five development stages in corporate real estate management (CREM). According to these stages, CREM changes from technical to strategic, from taskmaster to business strategist, and from engineering buildings, minimising costs, standardising usage and matching market options to convening the workforce. This model can be used as a framework against which professionals can share and evaluate their experiences and discuss their dilemmas in CREM and workplace management. Considering the developments in the last two decades, a sixth stage has been added to this model, which defines the role of a ‘business & user strategist’ as someone who creates work environments that support work practices and enables or enhances behavioural change, in alignment with both corporate goals and employee needs and preferences. To be able to fulfil the role of business & user strategist, psychological aspects of the interactions between people and their work environment need to be taken into account.