Atrium

Facilitating social interactions for sustained wellbeing in a digital campus life

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Abstract

It would be hard to think of someone who isn’t benefiting from their social circles and social interactions within them. The many and varied social interactions we all experience are intrinsic to nurturing and maintaining our social connections, which are arguably one of the core capabilities to which we can attribute our dominance as a species. In parallel, we have our capacity to develop technologies. Which goes from the first tools and deliberately making of fire to antibiotics and the world wide web. All of which undoubtedly elevated our quality of life in general.Still, in spite of all these advancements, we seem to struggle with the pursuit of well-being - to achieve a balance between our capacities and the challenges we face. To be in a state of satisfaction while still driven and stimulated. And to flourish.One can say that today we are more connected to one another than ever before, with hundreds of people one touch away in our powerful smartphones and computers. Yet we seem to feel more isolated than ever (Coombs, 2020). Even more now with the challenges imposed by the Covid-19 pandemic, literally isolating us even more.It shows that simply having the means to connect isn’t enough. It is necessary to understand what motivates us on a behavioural level, what makes us engage and maintain quality social interactions?This graduation project sets out to explore the experience of university students, in the Netherlands, during the Covid-19 pandemic. Aiming to be informed by the unique set of circumstances we face today, in the hope to design better digital solutions for our future. The project has the goal of assisting students in a remote study situation to be able to build and nourish their networks and personal relationships. The project’s approach is focused on qualitative data gathered in context mapping activities (Sanders & Stappers, 2012), combined with literature studies and fitting within a double diamond approach(TU Delft, 2019). In order to design for sustained well-being, the project follows the multi-stage framework for sustained wellbeing promoted by technology proposed by Wiese, Pohlmeyer & Hekkert,(2020).In order to understand the target group’s experiences, we have looked into their routines during the lockdown and collected their recollections of their previous university experiences. With the insights from the research, a problem statement was formed, leading to a design direction.The design direction was focused on stimulating and facilitating the engagement with positive activities related to the nurturing of personal relationships (Wiese, Pohlmeyer & Hekkert, 2020), exploring how to reinstate the drivers of behaviour necessary for the engagement with such activities in a virtual scenario.The ideation phase explored 10 different ways of virtual social interactions, which were later exposed to the target group for feedback and combined into one final concept: Atrium, a close-knit environment to feel connected and interact with your peers in digital university life.Atrium is a well-being informed digital platform. Designed to lower the friction in initiating social interactions between university peers. It creates an environment that conveys belonging and keeps you connected to the community, motivating students in their daily work and enabling moments for spontaneous and more natural online social interactions. Atrium means a communal space to be together and naturally connect, not only for tech-savvy and extroverted personalities but for all students.