Value of Reliability for the Waiting Stage, In-vehicle Stage and Transfer Stage of Demand Responsive Transport (DRT) Services

Conference paper (2018)

Authors

M.J. Alonso González Transport and Planning - CEG
S. Hoogendoorn-Lanser KiM Netherlands Institute for Transport Policy Analysis
N. van Oort Transport and Planning - CEG
O. Cats Transport and Planning - CEG
S.P. Hoogendoorn Transport and Planning
Research Group
Transport and Planning (CEG) (TU Delft)
Copyright: © 2018 M.J. Alonso González, S. Hoogendoorn-Lanser, N. van Oort, O. Cats, S.P. Hoogendoorn
Performance indicators AVL data Service Reliability Bottleneck detection
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Published Date

2018

Language

English

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Faculty

Civil Engineering & Geosciences

Department

Transport and Planning

Research Group

Transport and Planning

Abstract

On-demand modes are playing an ever-increasing role in urban transportation. In
particular, Demand Responsive Transit (DRT) (shared on-demand modes such as
shared ride-hailing and microtransit) can complement scheduled public transport
thanks to their collective nature. These services offer flexible and convenient
mobility: they are not bound to fixed routes or schedules as public transport is.
However, this flexibility also encompasses an extra risk related to service reliability and availability: “(When) will I get the requested ride?”. This work analyses and quantifies the Value of Reliability (VoR) of these new services via a stated preference survey. The study covers both the reliability components intrinsic to DRT as well as the transfer penalty when in combination with scheduled public transport. Unobserved components of the choice behaviour are captured via latent variables in the choice model. This study contributes to the inclusion of DRT services in transportation demand models, and to better understand the role of collective transport in future integrated mobility solutions.