Improving Adherence in Automated e-Coaching

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Improving Adherence in Automated e-Coaching

A Case from Insomnia Therapy

Conference Paper (2016)

Author(s)

RJ Beun (Universiteit Utrecht)

Willem-Paul Brinkman (TU Delft - Interactive Intelligence)

Siska Fitrianie (Universiteit Utrecht)

Fiemke Griffioen-Both (Universiteit Utrecht)

Corine Horsch (TU Delft - Interactive Intelligence)

Jaap Lancee (Universiteit van Amsterdam)

Sandor Spruit (Universiteit Utrecht)

E-Coaching Conversation Adherence Tools Persuasive strategies Insomnia therapy Behavior change systems

DOI related publication

https://doi.org/10.1007/978-3-319-31510-2_24 Final published version

To reference this document use

https://resolver.tudelft.nl/uuid:7962241c-df82-486f-af87-2bd86b0f7fdb

More Info

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Publication Year

2016

Language

English

Pages (from-to)

276-287

Publisher

Springer

ISBN (print)

978-3-319-31509-6

ISBN (electronic)

978-3-319-31510-2

Event

Downloads counter

201

Abstract

Non-adherence is considered a problem that seriously undermines the outcome of behavior change therapies, in particular of self-help therapies delivered without human interference. This paper presents the design rationale behind a computer system in the domain of adherence enhancing strategies in automated e-coaching. A variety of persuasive strategies is introduced and implemented in a mobile e-coaching system in the domain of insomnia therapy. The system integrates two types of interface elements, i.e. dedicated tools and natural language conversation, to simplify therapy related activities and to include social strategies to improve motivation. We focus on the crucial role of communication and adaptation.