Towards Agent-Based Models of Rumours in Organizations
A Social Practice Theory Approach
Amir Ebrahimi Fard (TU Delft - Policy Analysis)
Rijk Mercuur (TU Delft - Information and Communication Technology)
M.V. Dignum (TU Delft - Information and Communication Technology)
C.M. Jonker (TU Delft - Interactive Intelligence)
Bartel Van de Walle (TU Delft - Policy Analysis)
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Abstract
Rumour is a collective emergent phenomenon with a potential for provoking a crisis. Modelling approaches have been deployed since five decades ago; however, the focus was mostly on epidemic behaviour of the rumours which does not take into account the differences between agents. We use social practice theory to model agent decision-making in organizational rumourmongering. Such an approach provides us with an opportunity to model rumourmongering agents with a layer of cognitive realism and study the impacts of various intervention strategies for prevention and control of rumours in organizations.