Reimagining Type 1 Diabetes Care

Chatbots, Value and Integration

Master Thesis (2025)
Author(s)

K.D. Chopade (TU Delft - Industrial Design Engineering)

Contributor(s)

G. Kortuem – Mentor (TU Delft - Internet of Things)

V. Pannunzio – Graduation committee member (TU Delft - DesIgning Value in Ecosystems)

Barend Heeren – Mentor (Radboud University Medical Center)

Faculty
Industrial Design Engineering
More Info
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Publication Year
2025
Language
English
Graduation Date
28-08-2025
Awarding Institution
Delft University of Technology
Programme
['Strategic Product Design']
Faculty
Industrial Design Engineering
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Abstract

The primary objective of this thesis is to explore and design the implementation strategy for Leefmaatje, a self-management chatbot for type 1 diabetes (T1D), by developing a business case focused on value proposition, key stakeholders identification, and the key activities and resources required to ensure long-term sustainability of the service. Using strategic design approaches, the project aims to enhance the efficiency of future T1D patient care at Radboudumc. This is achieved by mapping the care journey, identifying stakeholders and their value exchanges, and creating an implementation concept that improves, rather than adds complexity to, the existing T1D care system.

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