'Feeling good' unpacked
Developing design tools to facilitate a differentiated understanding of positive emotions
Jay Yoon (TU Delft - Form and Experience)
Anna Pohlmeyer (TU Delft - Form and Experience)
Pieter Desmet (TU Delft - Form and Experience)
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Abstract
The range of positive emotions experienced in human-product interactions is diverse, and understanding the differences and similarities between these positive emotions can support emotion-driven design. Yet, there is little knowledge about what kind of tool would be effective to leverage the differentiated nature of positive emotions in a design process. The current study explores the possibilities to develop design tools that facilitate a nuanced understanding of positive emotions and the considerations for developing such tool. Four new tools were developed that were different regarding how they described distinctiveness of positive emotions, formats, and usages. This paper introduces the tools and reports a focus group study that investigated when and how the tools would be of use in design processes, and their strengths and weaknesses.