Improving the Design of Persuasive Games for Complex Systems

Effectiveness of the Design Principles Praise,Suggestion, and Comparison as perceived byIndividualists and Collectivists

Master Thesis (2019)
Author(s)

L.J.N. Macquart (TU Delft - Technology, Policy and Management)

Contributor(s)

A Verbraeck – Mentor (TU Delft - Policy Analysis)

R. Kortmann – Graduation committee member (TU Delft - Policy Analysis)

Jan Anne Anne Annema – Graduation committee member (TU Delft - Transport and Logistics)

A.E. Erdbrink – Coach (TU Delft - Policy Analysis)

Faculty
Technology, Policy and Management
Copyright
© 2019 Laurane Macquart
More Info
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Publication Year
2019
Language
English
Copyright
© 2019 Laurane Macquart
Graduation Date
12-12-2019
Awarding Institution
Delft University of Technology
Programme
['Complex Systems Engineering and Management (CoSEM)']
Faculty
Technology, Policy and Management
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Abstract

Persuasive games for complex systems have subtle messages they want to convince stakeholders of the complex system of in question of in order to help them solve certain problems. However, there currently is little known about the persuasive game design principles used in those games to convey the persuasive message, especially how people with different cultural backgrounds perceive the persuasiveness of the persuasive design principles. This paper describes the research executed to determine how Individualists and Collectivists perceive the persuasiveness of 'Comparison between individuals' and 'Comparison between groups', this was done using a combination of a persuasive game for complex systems and storyboards. The results showed that Individualists are persuaded more by 'Comparison between groups' than by 'Comparison between individuals' which was not expected. Further research using another persuasive game for complex system should determine whether this was due to the game or is also valid for other persuasive game for complex systems.

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