Collective Data Analytics Capability Building Processes: a Governance Model

Conference Paper (2020)
Author(s)

Boriana Rukanova (TU Delft - Information and Communication Technology)

A.M.G. Zuiderwijk-van Eijk (TU Delft - Information and Communication Technology)

Moorchana Das (Student TU Delft)

Y. Tan (TU Delft - Information and Communication Technology)

Toni Männistö (Cross-Border Research Association)

Research Group
Information and Communication Technology
Copyright
© 2020 B.D. Rukanova, A.M.G. Zuiderwijk-van Eijk, Moorchana Das, Y. Tan, Toni Männistö
More Info
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Publication Year
2020
Language
English
Copyright
© 2020 B.D. Rukanova, A.M.G. Zuiderwijk-van Eijk, Moorchana Das, Y. Tan, Toni Männistö
Research Group
Information and Communication Technology
Volume number
2797
Pages (from-to)
307-315
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Abstract

Collective data analytics capability building offers opportunities for government organizations to develop capabilities that would be difficult to develop on their own. However, research on that topic is scarce and there is still a limited understanding of how collective data analytics capability building processes contribute to the value realization of the individual participating organizations. In this paper, drawing from the governance literature and by analyzing a case study from the customs domain we develop a governance model that allows to analyze collective data analytics capability building processes. Our governance model is a contribution to the literature on the use of data analytics in government, with the specific focus on understanding the collective data analytics capability building processes. For practitioners, the model can be used for identifying scenarios for engaging in collective data analytics initiatives in a multi-level context.