Intermediaries in Action

Abstract

Across Europe, homeowner associations (HOAs) are increasingly recognised as pivotal entities in the energy renovation of condominiums, which are essential for achieving the EU's energy efficiency targets. However, the success of such renovations hinges on the active involvement and effective collaboration of diverse stakeholders throughout the renovation journey, from project initiation to post-renovation operation. This paper aims to map stakeholders involved in energy renovations supported by intermediaries for HOAs, categorise their roles, and analyse their relationships to better understand collaboration dynamics. By investigating these stakeholder interactions, the study seeks to identify opportunities for improving stakeholder engagement, optimising IHRS coordination, and unburdening HOAs throughout the renovation process. Using an iterative approach that combines desk research, focus groups, and interviews, this study identifies the relationships between renovation intermediaries and potential stakeholders for condominium renovations. The findings of this study highlight that successful energy renovations require the involvement and effective coordination of multiple stakeholders. Achieving comprehensive condominium renovations necessitates a public-private collaboration, ensuring that all financial, technical, and regulatory aspects are adequately addressed. The findings provide actionable insights for intermediaries such as one-stop shops, policymakers, renovation service providers, and HOAs, enabling them to enhance collaborative frameworks, streamline processes, and develop strategic actions. By strengthening public-private cooperation, these insights support the efficient implementation of energy renovations and the unburdening of HOAs throughout the renovation journey. This study contributes to the development of integrated renovation pathways that are efficient, scalable, and sustainable.