Project management uncertainty, wicked problems and decision making
Project managers in practice solving wicked problems
A.J. Rodenburg (TU Delft - Architecture and the Built Environment)
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Abstract
This thesis explores project managers in practice solving wicked problems. The research are reached by conducting case study researcher focussing on three cases. Out of the research can be concluded that project managers solve wicked problems as it is a technical problem by using the rational decision model. However, during solving they notice that they have a lack of information which make them use other decision-methods, namely: slow thinking and design thinking.