Electric Ground Support Equipment at Airports: The impact of implementing eGSE on the capacity and demand of GSE fleets

Industry 4.0 and workplace inclusivity: Assessing the effect of institutions on the implementation and use of robots to employ a diverse workforce

Mixing Realities: Combining Extended and Physical Reality in Co-Creative Design for the Galley of the Flying-V

The Zero Emission Hangar: Reducing the Energy Consumption of the Aircraft Hangar through Local Heating

Fast and comfortable hand luggage stowage unites in the Flying-V

Hangar of the Future: Concept development using VR as an alternative prototyping tool

Humidity Effects on Turbofan Performance: in a MRO context

Flexibility: a relevant ancillary both for KLM and its passengers

Implementing 3D printers to produce airworthy aircraft cabin parts

A-pier Clean VOP: Developing a strategy for on-time cargo delivery to the aircraft under clean apron conditions

Integral Internal Transport Planning and Coordination of Multiple Assets and Resources for turnaround of Aircraft for KLM at Amsterdam Airport Schiphol

Flow in transition at the FlyCo crew building

Quality of the integral aircraft engine MRO chain: A case study on the Low and High Pressure Compressors at KLM Engineering & Maintenance Engine Services

Personalization for the Onboard Portal: Enhancing the passengers' inflight experience by emotion and data-driven design

New ancillary offering for KLM

Potential Fuel Benefits of Optimized Continuous Climb Operations at Schiphol

KLM Customer Journey: Baggage

Blue Connect: Design of an enhanced cabin crew briefing experience and setting for the KLM Crew Center

Improving passenger experience with disruption handling through proactive information design for KLM

A Self-Service Solution for the future KLM Crown Lounge