eCommerce Platforms Evaluation Framework for Government

The international trade flow of e-commerce goods have reached unprecedented volumes. Ensuring undisrupted flow of cross-border eCommerce goods has become one of the top priorities for customs administrations around the world. Customs has a role in safeguarding public values such as safety and security, revenue collection, and stimulation of the...

Using Business Data in Customs Risk Management: Data Quality and Data Value Perspective

With the rise of data analytics use in government, government organizations are starting to explore the possibilities of using business data to create further public value. This process, however, is far from straightforward: key questions that governments need to address relate to the quality of this external data and the value it brings. In the...

Bayesian-belief Networks for Supporting Decision-making of the Opening Data by the Customs

Open government data initiatives are part of the endeavor process of governments to show that they are accountable and transparent organizations. Opening more datasets to external data analytics providers or other government organizations holds the potential to help governments to improve their processes by promoting a better understanding and...

Collective Data Analytics Capability Building Processes: a Governance Model

Collective data analytics capability building offers opportunities for government organizations to develop capabilities that would be difficult to develop on their own. However, research on that topic is scarce and there is still a limited understanding of how collective data analytics capability building processes contribute to the value...

Value of Big Data Analytics for Customs Supervision in e-Commerce

Big data and analytics have received a lot of attention in e-government research over the last decade and practitioners and researchers are looking into the transformative power of this technology to create for example competitive advantage, and increase transparency. Recent research points out that while parties are aware of the transformative...