How do customer journeys regarding energy investments look like?

It is generally acknowledged that the existing housing stock plays a vital role in attaining national and international energy efficiency targets. As for new building, mandatory regulations can be (and are) developed to attain energy-efficient homes, but energy improvements in the existing stock are, because of property rights, strongly...

Customer segments and value propositions in the nZEB single-family housing renovation market

Research was done in Austria, Belgium, Germany, the Netherlands and Norway as part of the Intelligent Energy Europe project, entitled “COHERENO - Collaboration for housing nearly zero-energy renovation” (www.cohereno.eu) to better understand the customer segments and the value propositions for nZEB renovation of owner-occupied single-family...