Discover, be set, create, reflect: Designing a modular proposition for the world of open banking

In the course of 2018, the revised Payment Service Directive (PSD2) will become noticeable in people’s day to day use of digital financial services. The PSD2 requires banks to provide third parties access to users’ payment account information, if a user requests to do so. This enables both banks as third parties to bring users’ account...

Design for Learning: Using data to measure and stimulate Learning Agility

In today’s volatile and disruptive business landscape, organizations experience intensified competition and an increased need to be more adaptive and dynamic in responding to change. In order to become more resilient, organizations need to shift from an efficiency focus to a learning focus. If everyone in an organization or ecosystem learns...