Searched for: subject%3A%22Consumer%255C%252Bbehaviour%22
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Wallner, T.S. (author), Haslbeck, Jonas M.B. (author), Magnier, L.B.M. (author), Mugge, R. (author)
Refurbishment can extend the lifetime of an electronic product and reduce its environmental footprint. However, consumers often perceive refurbished electronics as less attractive than new ones, resulting in lower purchase intentions. While prior research has identified several factors that influence consumer choices regarding refurbished...
journal article 2024
document
Miao, X. (author), Magnier, L.B.M. (author), Mugge, R. (author)
This research investigates consumers’ perception of two main types of reusable packaging systems: refillable and returnable packaging systems. An online experiment was conducted with Dutch consumers (n=250) in which attitudinal and behavioural responses to two reusable packaging systems were compared to the responses to disposable packaging. We...
book chapter 2024
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Magnier, L.B.M. (author), Gil-Pérez, Ignacio (author)
This research investigates how consumers evaluate returnable packaging for fast-moving consumer goods. Through three online studies, we analysed how returnable packaging influences consumer behavioural intentions (intention to recommend and repurchase intention), overall attitudes and product perceptions (attitude towards the product,...
journal article 2023
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Miao, X. (author), Magnier, L.B.M. (author), Mugge, R. (author)
Reusable packaging systems (RPSs) show promise in replacing single-use packages by extending the packaging lifetime and significantly reducing waste. Yet, knowledge about consumer behaviour in the adoption of RPSs is scarce. We present in-depth insights into how consumers perceive RPSs as a new shopping pattern for fast-moving consumer goods ...
conference paper 2023
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Miao, X. (author), Magnier, L.B.M. (author), Mugge, R. (author)
Reusable packaging systems (RPSs) can significantly reduce single-use packaging waste. However, knowledge about consumers’ adoption of this kind of packaging is scarce. We adopted a qualitative approach using in-depth interviews with consumers (n = 27) who had actually used an RPS and follow-up phone interviews to capture consumer behaviour...
journal article 2023
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Morell-Delgado, Gemma (author), Talens Peiró, Laura (author), Toboso Chavero, S.T.C.H. (author)
Although the number of studies assessing the textile sector is increasing, only a few focus on its waste management. This study aims to shed light on current textile waste disposal practices and account for their environmental impact. To do so, a combination of citizen surveying and environmental quantitative tools, such as material flow...
journal article 2023
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Kácha, Ondřej (author), de Vries, G. (author)
Public and private organisations have several instruments at hand to reduce consumer demand for energy. These instruments can take the form of information campaigns, various subsidy programs, or regulations to encourage consumers to adopt greener technology, develop energy-efficient habits or travel more sustainably. However, the well-intended...
abstract 2023
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Ackermann, L. (author), Mugge, R. (author), Schoormans, J.P.L. (author)
Product care describes consumers' activities to prolong the lifetime of a product, such as repair, maintenance or careful handling. By keeping the product in a functional state, replacement can be postponed. Previous research has identified eight design strategies that can foster product care among consumers. To use these design strategies to...
conference paper 2022
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van den Berge, R.B.R. (author), Magnier, L.B.M. (author), Mugge, R. (author)
Product repair can decrease the ecological burden of consumer electronics<br/>by lengthening their lifetimes, but it is still too rarely practised by consumers. Design for behaviour change can motivate consumers to undertake repair activities. An increased level of repair self-efficacy can nudge consumers towards repair. In two experiments, we...
conference paper 2022
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Poppelaars, F.A. (author), Bakker, C.A. (author), van Engelen, J.M.L. (author)
For the transition toward a circular economy, it is essential that products are returned for reuse, refurbishing or recycling. In order to address the lack of literature on the topic from a user perspective, this paper explores how users can be stimulated to return used smartphones. Taking a Research through Design approach, we developed a...
journal article 2020
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Tunn, V.S.C. (author), Ackermann, L. (author)
Product-service systems are circular business models that can potentially extend product lifetimes and reduce resource consumption. However, consumer product care is crucial in these business models. We explore consumer product care of newly bought, second-hand, and accessed bicycles and washing machines through an online survey (n = 212). Our...
conference paper 2020
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Ackermann, L. (author), Tuimaka, Mahana (author), Pohlmeyer, A.E. (author), Mugge, R. (author)
Taking care of products is an important aspect of sustainable consumer behaviour, because it is an appropriate approach to prolong products' lifetimes. Although consumers in general agree on this and demonstrate a general motivation to take care of their products, previous research has shown that they struggle to repair, maintain or treat their...
conference paper 2019
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Mugge, R. (author), de Jong, Wytske (author), Hultink, H.J. (author), Person, Oscar (author)
Refurbishment presents opportunities for designers to improve the sustainability of new and old products via an experiment and post hoc interviews, this research investigates and explores how information about prior use – offered in a visual (signs of wear and tear) or verbal (textual description) form – influences consumers’ evaluations of...
journal article 2018
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Baxter, W. (author), Aurisicchio, M. (author), Mugge, R. (author), Childs, P. (author)
Keeping a product offering in the system through continued use and between multiple users creates the potential for interactions which become contaminated. These contaminated interactions can cause a barrier to material circulation and extended product lifetimes. This study seeks to identify the underlying design strategies useful in addressing...
conference paper 2017
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Mugge, R. (author), Person, Oscar (author), Hultink, H.J. (author)
Refurbishment – the process of collecting used products, assessing their condition, and replacing and/or upgrading parts in order to resell them to other consumers – is increasingly seen as both economically and environmentally advantageous. The present research investigates in an experimental study and with qualitative post-hoc interviews how...
conference paper 2017
document
Ackermann, L. (author), Mugge, R. (author), Schoormans, J.P.L. (author)
To contribute to a more sustainable way of consumption, products should stay usable as long as possible. Therefore, it is necessary to take care of products. Product care should be understood as any action that helps prolonging the lifetime of a product, such as maintenance, repair etc. These product care activities can be conducted by the...
conference paper 2017
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Mugge, R. (author), Safari, I. (author), Balkenende, R. (author)
Refurbishment is the process of collecting used products, assessing their condition, and replacing and/or upgrading parts in order to resell them to other consumers. Although refurbishment is increasingly seen as both economically and environmentally advantageous, it remains questionable whether consumers will accept refurbishment as a viable...
conference paper 2017
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Vink, N.Y. (author)
doctoral thesis 2003
document
Meijkamp, R.G. (author)
doctoral thesis 2000
document
Creusen, M.E.H. (author)
doctoral thesis 1998
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