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Medaglia, Rony (author), Rukanova, B.D. (author), Zhang, Ziyan (author)The transition from a linear economy towards a circular economy (CE), based on reusing, repairing, refurbishing, and recycling existing materials and products, is one of the key priorities in pursuing Sustainable Development Goals (SDGs), where governments play a fundamental role, with the support of digital technologies.<br/><br/>Despite the...journal article 2024
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Kong, I. (author), Janssen, M.F.W.H.A. (author), Bharosa, Nitesh (author)By utilizing the properties of quantum mechanics, quantum computers have the potential to factor a key pair of a large prime number and break some of the core cryptographic primitives that most information infrastructures depend on. This means that today's widely used cryptographic algorithms can soon become unsafe and need to be modified...journal article 2024
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Kshetri, Nir (author), Dwivedi, Yogesh K. (author), Janssen, M.F.W.H.A. (author)A number of government agencies have started deploying the Metaverse to connect better with their constituents. The Metaverse provides a rich interaction environment and has the potential to engage with, especially, the younger generation. However, the Metaverse's potential impact on the government sector has been given limited attention....review 2024
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Lnenicka, Martin (author), Rizun, Nina (author), Alexopoulos, Charalampos (author), Janssen, M.F.W.H.A. (author)Digital government comprises all means to enable governments to interact with their constituents digitally. The metaverse provides a virtual reality environment where various activities can be carried out without physically visiting the places of interest, including the public authorities. Yet, how governments can use the metaverse is unknown...journal article 2024
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Kleiman, F. (author), Rego, Roberto Seara Mac Hado Pojo (author), Farias, Rogerio De Souza (author), Nogueira, Nathália Junca (author), Brito, Thais Barral De Oliveira (author), Marasca Bertazzi, Danilo Marasca (author), Barbosa, Marcelo Mendes (author)The sanitary emergency of the COVID-19 pandemic resulted in a push for the adoption of teleworking in both public and private sector. In the Brazilian Federal Government, such effort was supported by a national program named Management and Performance Program - PGD (Programa de Gestão e Desempenho). The PGD enabled the country's federal civil...conference paper 2023
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Nikiforova, Anastasija (author), Bharosa, Nitesh (author), Draheim, Dirk (author), Taveter, Kuldar (author)The future is likely to see an increase in the use of automated decision-making systems in the public sector, which employ Artificial Intelligence and, in particular, machine learning techniques, to enable more proactive and personalised delivery of public services. Proactive delivery can reduce the administrative burdens on citizens and...journal article 2023
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Pel, Laurie (author)The use of Automated Decision Making (ADM) systems in the public sector will become increasingly prevalent in the future, making citizens increasingly likely to be confronted with decisions that have been made fully automatically, without human intervention. Ever more digitization increases the opaqueness of the social benefits system in the...master thesis 2022
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Sattlegger, A.S. (author), van den Hoven, M.J. (author), Bharosa, Nitesh (author)Governments are increasingly using sophisticated self-learning algorithms to automate and standardize decision-making on a large scale. However, despite aspirations for predictive data and more efficient decision-making, the introduction of artificial intelligence (AI) also gives rise to risks and creates a potential for harm. The attribution of...conference paper 2022
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Medaglia, Rony (author), Rukanova, B.D. (author), Tan, Y. (author)Circular economy is high on the political agenda, with governments at all levels setting ambitious goals to move away from traditional linear production models, where goods are used and disposed as waste, towards a future with less use of virgin raw materials, and where valuable materials at a product end-of-life are returned as raw materials or...conference paper 2022
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Lemke, Florian (author), Janssen, M.F.W.H.A. (author), Draheim, Dirk (author)The need for standardized and visualized performance monitoring on a wide range of topics has become apparent in recent years. In the public sector, there has been an increase in the number of dashboards to create transparency into the progress. Yet, the design of dashboards encounters many challenges ranging from technical to social. The goal...conference paper 2022
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Zuiderwijk-van Eijk, A.M.G. (author), Chen, Yu-Che (author), Salem, Fadi (author)To lay the foundation for the special issue that this research article introduces, we present 1) a systematic review of existing literature on the implications of the use of Artificial Intelligence (AI) in public governance and 2) develop a research agenda. First, an assessment based on 26 articles on this topic reveals much exploratory,...journal article 2021
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Tambouris, Efthimios (author), Chen, Yu Che (author), Chun, Soon Ae (author), Janssen, M.F.W.H.A. (author), Meijer, Albert (author), Rana, Nripendra (author), Visvizi, Anna (author)Publishing research in reputable academic journals is an important objective for researchers in digital government, as in any scientific field. Researchers are under constant pressure to publish their work in highly reputable journals. As a result, a number of facts and myths exist regarding publishing in reputable digital government journals....conference paper 2021
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Bharosa, Nitesh (author), Oude Luttighuis, S.F. (author), Spoelstra, Flori (author), van der Voort, H.G. (author), Janssen, M.F.W.H.A. (author)The COVID-19 pandemic highlights the dependence on digital public service delivery in many nations. The intensified use of digital public services also shifted the spotlight to accessibility and reactive design of digital public services. Inspired by the high level of proactivity provided in commercial digital services, policy-makers are looking...conference paper 2021
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Sevinç Çubuk, E.B. (author), Demirdöven, Burcu (author), Janssen, M.F.W.H.A. (author)The coronavirus outbreak (COVID-19) has demonstrated the importance of the state capacity and public policy-making process in managing both the pandemic and the resulting crisis. Trust and/or distrust in the relationship between citizens and authorities can determine the success or failure of states in combating pandemics. The goal of this study...book chapter 2021
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Kleiman, F. (author), Meijer, S.A. (author), Janssen, M.F.W.H.A. (author)The recent need for social-distancing caused by COVID-19 resulted in working remotely, which can cause loneliness and disconnect from the organization. The pandemic stimulated people to look for novel ways to interact and, at the same time, socialize with each other. The change to home office increased the number of people using digital video...journal article 2020
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Bharosa, Nitesh (author), Janssen, M.F.W.H.A. (author)Many governments want to harness the potential of new digital technologies for shaping an progressive and inclusive society. However, they often struggle to translate their ambitions into reality. Drawing on the quadruple helix model, Digicampus is an innovation ecosystem in the Netherlands in which government, academia, citizens and...journal article 2020
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Lemke, Florian (author), Taveter, Kuldar (author), Erlenheim, Regina (author), Pappel, Ingrid (author), Draheim, Dirk (author), Janssen, M.F.W.H.A. (author)The emergence of super-applications is a complete game changer in how future governments will deliver e-services and interact with their citizens. With respect to this, the scope of currently established e-government stage models is exhausted. Therefore, this article proposes a “provident stage” as an extension of the Layne and Lee stage...conference paper 2020
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Matheus, R. (author), Janssen, M.F.W.H.A. (author)The opening of data has been credited for improving transparency and for providing a window on government functioning. Although this relationship is intuitively apparent, it is in fact complex and the mere opening of data might not actually yield transparency. In this paper, a comprehensive model of determinants that enable or impede...journal article 2019
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Susha, Iryna (author), Pardo, Theresa A. (author), Janssen, M.F.W.H.A. (author), Adler, Natalia (author), Verhulst, Stefaan G. (author), Harbour, Todd (author)An increasing number of initiatives have emerged around the world to help facilitate data sharing and collaborations to leverage different sources of data to address societal problems. They are called “data collaboratives”. Data collaboratives are seen as a novel way to match real life problems with relevant expertise and data from across...journal article 2018
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Janssen, M.F.W.H.A. (author), Rana, Nripendra P. (author), Slade, Emma L. (author), Dwivedi, Yogesh K. (author)Having its origin in public administration, trustworthiness is a significant concept in digital government research, influencing the relationships between citizens and governments. However, the interrelationships between the facets of trustworthiness are given inadequate attention. Therefore, the aim of this research was to develop a theory...journal article 2017
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