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Segeren, Wybe (author)This research looked into Algorithmic Systems used in the execution of the SUWI-law by executing agencies. It analysed the use and governance of these systems and their possible harms to citizens and society by means of an Actor Analysis and System-Theoretical Process Analysis (STPA), supported by semi-structured interviews. <br/><br/>It aimed...master thesis 2024
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Bin Ab Rahim, M.S. (author), Reniers, G.L.L.M.E. (author), Yang, M. (author), Bajpai, Shailendra (author)This paper presents a systematic literature review of risk assessment methods in the chemical process industry (CPI), focusing on process safety, process security, and resilience. We analyzed peer-reviewed articles from 2000 to 2022 using the PRISMA methodology and identified twelve predominant methods. Our findings reveal a shift towards...journal article 2024
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Dobbe, R.I.J. (author), Wolters, A.E. (author)This paper provides an empirical and conceptual account on seeing machine learning models as part of a sociotechnical system to identify relevant vulnerabilities emerging in the context of use. As ML is increasingly adopted in socially sensitive and safety-critical domains, many ML applications end up not delivering on their promises, and...journal article 2024
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Kaur, M. (author)Technological systems and infrastructures form the bedrock of modern society and it is system administrators (sysadmins) who configure, maintain and operate these infrastructures. More often than not, they do so behind the scenes. The work of system administration tends to be unseen and, consequently, not well known. After all, do you think of...doctoral thesis 2023
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Melnyk, A. (author), Cox, H.R.L. (author), Ghorbani, Amineh (author), Hoppe, T. (author)In the European Union, energy democracy (ED) is considered a socially desirable policy goal. One way to achieve ED is through empowering local communities to become agents of value change who can pursue more sustainable and equitable energy provision with community energy initiatives (CEI). However, such people-driven value change is complex in...journal article 2023
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Liscio, E. (author), Lera-Leri, Roger (author), Bistaffa, Filippo (author), Dobbe, R.I.J. (author), Jonker, C.M. (author), Lopez-Sanchez, Maite (author), Rodriguez-Aguilar, Juan A. (author), Murukannaiah, P.K. (author)As artificial agents become increasingly embedded in our society, we must ensure that their behavior aligns with human values. Value alignment entails value inference, the process of identifying values and reasoning about how humans prioritize values. We introduce a holistic framework that connects the technical (AI) components necessary for...conference paper 2023
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Liscio, E. (author), Lera-Leri, Roger (author), Bistaffa, Filippo (author), Dobbe, R.I.J. (author), Jonker, C.M. (author), Lopez-Sanchez, Maite (author), Rodriguez-Aguilar, Juan A. (author), Murukannaiah, P.K. (author)Values, such as freedom and safety, are the core motivations that guide us humans. A prerequisite for creating value-aligned multiagent systems that involve humans and artificial agents is value inference, the process of identifying values and reasoning about human value preferences. We introduce a framework that connects the value inference...conference paper 2023
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Wolters, Anouk (author)There is a need for a more comprehensive sociotechnical systems view on ML. Such a view looks at the development and use of an ML system in practice as being a sociotechnical ML system: "a system consisting of technical artefacts, human agents and institutions, in which a machine-based subsystem influences its real or virtual environment by...master thesis 2022
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Pesch, U. (author)TThis chapter presents the sociotechnical value map (STVM) as a method to<br/>map out values in a sociotechnical system. To identify these values, the publics<br/>that are or can be related to a given technology must be traced. The STVM<br/>combines elements from evolutionary theory of technology development and<br/>value sensitive design (VSD)....book chapter 2022
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Alfrink, Kars (author), Keller, A.I. (author), Kortuem, G.W. (author), Doorn, N. (author)As the use of AI systems continues to increase, so do concerns over their lack of fairness, legitimacy and accountability. Such harmful automated decision-making can be guarded against by ensuring AI systems are contestable by design: responsive to human intervention throughout the system lifecycle. Contestable AI by design is a small but...journal article 2022
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Buijsman, S.N.R. (author), Veluwenkamp, H.M. (author)Users of sociotechnical systems often have no way to independently verify whether the system output which they use to make decisions is correct; they are epistemically dependent on the system. We argue that this leads to problems when the system is wrong, namely to bad decisions and violations of the norm of practical reasoning. To prevent this...journal article 2022
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Melles, M. (author), Albayrak, A. (author), Goossens, R.H.M. (author)Human-centered design is about understanding human needs and how design can respond to these needs. With its systemic humane approach and creativity, human-centered design can play an essential role in dealing with today's care challenges. 'Design' refers to both the process of designing and the outcome of that process, which includes...journal article 2021
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Vert, M.P.J. (author), Sharpanskykh, Alexei (author), Curran, R. (author)Resilience is commonly understood as the capacity for a system to maintain a desirable state while undergoing adversity or to return to a desirable state as quickly as possible after being impacted. In this paper, we focus on resilience for complex sociotechnical systems (STS), specifically those where safety is an important aspect. Two main...journal article 2021
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Aydoğan, Reyhan (author), Kafali, Özgür (author), Arslan, Furkan (author), Jonker, C.M. (author), Singh, Munindar P. (author)Specifying a normative multiagent system (nMAS) is challenging, because different agents often have conflicting requirements. Whereas existing approaches can resolve clear-cut conflicts, tradeoffs might occur in practice among alternative nMAS specifications with no apparent resolution. To produce an nMAS specification that is acceptable to...journal article 2021
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Dobbe, R.I.J. (author), Krendl Gilbert, Thomas (author), Mintz, Yonatan (author)As AI systems are integrated into high stakes social domains, researchers now examine how to design and operate them in a safe and ethical manner. However, the criteria for identifying and diagnosing safety risks in complex social contexts remain unclear and contested. In this paper, we examine the vagueness in debates about the safety and...journal article 2021
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Zentella Gomez, Alejandra (author)We live inan increasinglycomplex andinterconnected world, were severaldevelopments likeshiftingpolitical power,blurry physical and conceptual frontiers, andrecentlytheCOVID-19 pandemic, test theresilience of organizations andindividuals.Thehumanitarian system and its financingstructures are under greatpressure...master thesis 2020
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Bletsis, Alexander (author)The Dutch civil engineering sector is facing a large-scale rehabilitation assignment of their civilengineering structures, that consists of complex projects that lead to cost overruns and time delays. As a consequencethereof, the sector as a whole must realise a productivity growth to match the required capacity and complexity.Criteria such as...master thesis 2020
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Werner, Nicole E. (author), Tong, Michelle (author), Nathan-Roberts, Dan (author), Arnott Smith, Catherine (author), Tredinnick, Ross (author), Ponto, Kevin (author), Melles, M. (author), Hoonakker, Peter (author)We used a sociotechnical systems approach-which conceptualizes a system of interacting people, technologies, and tasks, to identify individual differences in personal health information management (PHIM) that can inform the design of patient-friendly environments, tools, and technologies. We conducted a secondary thematic analysis of data...journal article 2020
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Murukannaiah, P.K. (author), Ajmeri, Nirav (author), Jonker, C.M. (author), Singh, Munindar P. (author)Ethics is inherently a multiagent concern. However, research on AI ethics today is dominated by work on individual agents: (1) how an autonomous robot or car may harm or (differentially) benefit people in hypothetical situations (the so-called trolley problems) and (2) how a machine learning algorithm may produce biased decisions or...conference paper 2020
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van de Poel, I.R. (author)Organizations such as the EU High-Level Expert Group on AI and the IEEE have recently formulated ethical principles and (moral) values that should be adhered to in the design and deployment of artificial intelligence (AI). These include respect for autonomy, non-maleficence, fairness, transparency, explainability, and accountability. But how...journal article 2020
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