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van Rugge, Tim (author)The introduction of MARS stands at Amsterdam Airport Schiphol’s new A-pier means a Clean VOP policy will be enforced. Under this regulation, vacant aircraft stands must be free of any cargo and baggage. In order to comply with this policy, KLM Cargo has to redesign its cargo handling procedure which is currently based on push logic. This paper...master thesis 2019
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van Berkel, Paul (author)How is BIM implemented and integrated as a building process for existing<br/>buildings on a social and organizational level? By researching the building process at Schiphol during the project upgrade Wortel g-pier and combining these results with theoretical knowledge of BIM, a hypothesis could be written with a potential method of implementing...master thesis 2018
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Habing, Evelien (author)The research aims at designing an approach to support process developers at Schiphol Group to effectively incorporate their stakeholders within their project. The introduction of a common use departure hall at Amsterdam Airport Schiphol, has been a use case to explore the potential of the Frame Innovation method by Kees Dorst (2015). A proposed...master thesis 2018
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Vervoort, A.L.H. (author)With the rise of self-services at airports, time has come to take the next step in optimizing KLM’s passenger ground process at Amsterdam Schiphol Airport (AAS). In the current non-Schengen departure process at Schiphol the various touch points that a passenger encounters in the process do not communicate with each other and there is no...master thesis 2015
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Blekxtoon, F.J. (author)Amsterdam Airport Schiphol (AAS) is the fifth largest airport in Europe. For all passengers departing from AAS, part of their journey takes place in the Schiphol departure hall. The assignment for this graduation project is the design of a new concept for Schiphol Departures 1 for 2020, based on the passenger‘s experience, leading to a higher...master thesis 2010