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J. Stoppels

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The struggle at the interface of the temporary and permanent organization

Doctoral thesis (2026) - J. Stoppels, H.L.M. Bakker, M.G.C. Bosch-Rekveldt
This dissertation covers research on Project Steering Committees (PSCs). A PSC is a temporary body that oversees a project and to which the project manager reports. The project’s daily operations are managed by a project manager. The organizations that fund and own the project will take measures to ensure that the project is executed in line with their interests. They will therefore direct project managers and hold them accountable, which literature refers to as project governance. This project governance can be carried out by a single person, referred to in this dissertation as the project owner. Alternatively, the funding or owning organizations might establish a governing body. The body can be a permanent committee that governs several projects. Another option observed in practice is a temporary group of senior managers who, together and part-time, govern the project, referred to as a Project Steering Committee (PSC). ...
Project steering committees are used for project governance, though their functioning has received little research attention. This study establishes roles and responsibilities of project steering committee members. Based on interviews with project steering committee members and project managers, backed by literature, we define five roles: representing funders, representing users, representing suppliers, representing the support organization of project deliverables, and quality assurance. Members’ roles help identify positions in the project steering committees and individual responsibilities, linking the temporary and permanent organizations. If trust and shared goals are present among project steering committee members, clear responsibilities sharpen decision-making, build commitment, and prevent relationship conflict, thereby improving the chance of project success. ...

A quantitative study on individual responsibilities, shared goals and mutual trust

Purpose
Projects that pose high risks to the funding or owning organizations, or those that require support, need oversight by senior managers. This is typically conducted through a Project Steering Committee (PSC). PSC members each have individual responsibilities stemming from the permanent and temporary (project) organizations. The PSC needs shared goals and mutual trust to balance those responsibilities. The relationship between PSC members acting according to individual responsibilities, shared goals, mutual trust and project success is unclear. This paper quantitatively tests these relationships and verifies the use of roles for members.

Design/methodology/approach
A conceptual model of the relationship between PSC members acting according to individual responsibilities and project success is tested using a survey with 178 valid responses. Additionally, the survey gathers opinions of PSC members and project managers on PSCs.

Findings
PSC members acting from individual responsibilities positively affect project success regardless of the degree of shared goals and mutual trust. Four representation roles are generally covered: funders, user groups, suppliers and groups that maintain the project’s products.

Originality/value
The study is unique in including PSC members as respondents. PSC members are agents for their stakeholder group and, at the group level, for the funding and owning organization. The study confirms the value of four stakeholder-representation roles for members. It emphasizes the importance of defining clear and distinct individual responsibilities for members, rather than focusing solely on shared goals and mutual trust. ...