Understanding older adults' overall expectations about automated vehicles (AVs) is crucial for inclusive designs. The work-in-progress presents an exploratory study based on semi-structured interviews with 27 older adults in the Netherlands. A thematic analysis revealed an open-minded attitude towards AVs, optimism for improved safety, and pragmatic concerns about reliability. Participants expected AVs to be "well-behaved", delivering safe, predictable, and socially considerate driving styles. Participants also showed a desire for AVs to be communicative, providing feedback to reduce uncertainties. The findings provide implications for inclusive AV designs.

As the introduction of automated vehicles (AVs) into road traffic accelerates, establishing user acceptance is increasingly crucial. User comfort, largely influenced by the AVs' driving styles, is one of the essential factors influencing acceptance. This video submission provides a methodological overview of a qualitative interview study, which used a Wizard-of-Oz method to investigate participants' comfort levels during automated driving on real roads. By understanding the specific comfort experiences of both older and younger users, we can inform the design process for AVs, thereby enhancing user experience and facilitating broader acceptance of technology across a more diverse and inclusive demographic spectrum.