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Andrea Mauri

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Cultivating Effective Human-LLM Collaboration for Collaborative Data Processing

Conference paper (2026) - Amedeo Pachera, Andrea Mauri, Kashif Imteyaz, Jie Yang, Eric Umuhoza, Angela Bonifati, Michal Lahav, Nitesh Goyal
Data work is increasingly collaborative and multidisciplinary, yet teams struggle with mismatched semantics, uneven data literacy, and variable trust in automation. Large Language Models (LLMs) now assist with cleaning, integration, annotation, and querying, but their role in mediating collaboration, aligning goals, translating vocabularies, coordinating decisions, remains underexplored. This workshop examines LLMs as collaborators, in data-intensive workflows. We take Interdependence Theory as a starting lens to reason about dependence, mutual responsiveness, and shared outcomes in human-LLM interaction, while explicitly reasoning on its fit and considering alternative or complementary frameworks. Through interactive discussions and case-driven activities, we will surface core principles, design considerations, and evaluation criteria (e.g., trust, coordination, equity, transparency) for human-LLM collaboration. Expected outcomes include an initial conceptual framework, high-level guidance for practice, and a forward-looking research agenda to inform the design and assessment of collaborative, responsible LLM-enabled data workflows. ...
Conference paper (2024) - Alok Debnath, Allison Lahnala, Himanshu Verma, Andrea Mauri, Uğur Genç, Ewan Soubutts, Michal Lahav, Tiffanie Horne, Wo Meijer, Yun Suen Pai, Yen-Chia Hsu, Giulia Barbareschi
The EmpathiCH Workshop aims to blend a diverse set of expertise to expand upon the nascent field of Empathy-Centric Design. Building on the discussions in previous editions of the workshop, this iteration invites contributions which scrutinize the use of empathy as a design principle in digital interfaces. We encourage inquiry in a number of research dimensions: examining the multifaceted nature of empathy; establishing both the requirements and shortcomings of empathy in design research; discussing key post-human stakeholders in digital interfaces (social groups, causes, digital avatars, artificial agents etc.); and expanding the scope of empathy research beyond preliminary perspective-taking. The workshop, structured as a combination of author panels, expert discussion, and interactive activities, provides the ideal venue to foster a critical discussion on the nature of the suitability of empathy in digital design, especially in the rapidly approaching context of its role in post-humanist HCI. ...

Empathy As An Enabler Towards Inclusive Policy-Making

Journal article (2024) - Andrea Mauri, Yen-Chia Hsu, Himanshu Verma, Andrea Tocchetti, Marco Brambilla, Alessandro Bozzon
Digitally-supported participatory methods are often used in policy-making to develop inclusive policies by collecting and integrating citizen's opinions. However, these methods fail to capture the complexity and nuances in citizen's needs, i.e., citizens are generally unaware of other's needs, perspectives, and experiences. Consequently, policies developed with this underlying gap tend to overlook the alignment of multistakeholder perspectives, and design policies based on the optimization of high-level demographic features. In our contribution, we propose a method to enable citizens understand other's perspectives and calibrate their positions. First, we collected requirements and design principles to develop our approach by involving stakeholders and experts in policymaking in a series of workshops. Then, we conducted a crowdsourcing study with 420 participants to compare the effect of different text and images, on people's initial and final motivations and their willingness to change opinions. We observed that both influence participant's opinion change, however, the effect is more pronounced for textual modality. Finally, we discuss overarching implications of designing with empathy to mediate alignment of citizen's perspectives. ...
Conference paper (2023) - Luce Drouet, Wo Meijer, Aisling O' Kane, Aneesha Singh, Thiemo Wambsganss, Andrea Mauri, H. Verma
EmpathiCH aims to bring together and blend a diverse set of expertise to develop a new research agenda in the context of "Empathy-Centric Design".
Building on the discussions that emerged in the previous edition, the main research objective is to form a comprehensive and coherent framework that utilizes empathy as a new dimension of human-factors research and practice. We aim to consolidate the existing theoretical and conceptual constructs of empathy from diverse domains to reflect on its temporality, materiality, and the risks related to its instrumentalization.
With a mix of author panels, expert discussion, and interactive activities, we aim to make this workshop the ideal venue to foster collaboration, expand the community, and shape the future direction of "Empathy-Centric Design". ...

A Speculative Role-play Approach to "Living with" Sensor-supported Care Networks

Conference paper (2023) - Sonja Rattay, Robert Collins, Marco C. Rozendaal, Irina Shklovski, Aditi Surana, Youngsil Lee, Yuxi Liu, Andrea Mauri, Lachlan D Urquhart, John Vines, Cara Wilson, Larissa Pschetz
Sensor networks are increasingly commonplace in visions of smart cities and future healthcare systems, promising greater efficiency and increased wellbeing. However, the design of these technologies remains focused on specific users and fragmented by context, overlooking the diversity of needs, wants and values present when technologies, people, and lived realities interact within instrumented spaces. In this paper we present a workshop method – Sensing Care – that can help researchers, interdisciplinary design and development teams, and potentially affected users, to explore what it takes to design for living with sensor technologies that intersect and interact across private and public spaces, through speculative scenarios and role play. Drawing from three deployments of the workshop, we discuss how this approach supports the design of future care-oriented sensor networks, and helps designers understand what it means to live with complex technologies as people traverse diverse contexts. ...
Conference paper (2013) - Alessandro Bozzon, Marco Brambilla, Stefano Ceri, Andrea Mauri
n essential aspect for building effective crowdsourcing com- putations is the ability of "controlling the crowd", i.e. of dynamically adapting the behaviour of the crowdsourcing systems as response to the quantity and quality of completed tasks or to the availability and reliability of performers. Most crowdsourcing systems only provide limited and predefined controls; in contrast, we present an approach to crowdsourcing which provides fine-level, powerful and flexible controls. We model each crowdsourcing application as composition of elementary task types and we progressively transform these high level specifications into the features of a reactive execution environment that supports task planning, assignment and completion as well as performer monitoring and exclusion. Controls are specified as active rules on top of data structures which are derived from the model of the application; rules can be added, dropped or modified, thus guaranteeing maximal flexibility with limited effort.

We also report on our prototype platform that implements the proposed framework and we show the results of our experimentations with different rule sets, demonstrating how simple changes to the rules can substantially affect time, effort and quality involved in crowdsourcing activities. ...