The in-flight entertainment (IFE) systems provided by airlines significantly contribute to the environmental footprint of air travel. A common example of this impact is the distribution of millions of disposable headsets to passengers each year. These headsets not only generate considerable material waste but also add to aircraft weight, thereby increasing fuel consumption and associated carbon emissions.
This project explores alternative forms of IFE aimed at reducing the environmental impact of current systems. Conducted as part of the SESAME project—a collaboration between Airbus, various airlines, equipment suppliers, and the Georgia Institute of Technology—this research focuses on identifying and developing more sustainable IFE solutions that align with broader aviation industry goals.
The project presents several key findings that influence the final design showcase. These include the identification of distinct consumer groups and the behavioural reasoning behind their headphone use, a sustainability impact analysis of current IFE systems, an examination of the relevant EU Green Deal legislation influencing airline operations, and a market analysis of the current IFE systems.
This thesis presents a strategic framework to assist airlines in moving toward carbon neutrality by 2050. The strategy offers a method for integrating sustainability into business planning, which can also be used to create similar strategies in different settings. One of these is worked out into a product-intervention combination. This comprises a modular Bluetooth adapter and a set of digital touchpoints designed to encourage passengers to use personal headphones instead of disposable ones. Together, these components aim to reduce waste, lower emissions, and enhance the overall sustainability of in-flight entertainment.