I.M. van Zeumeren
Please Note
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With increasing implementation of automated driving technology it is expected that different automation modes will be present within the same vehicle and within a single trip. At all times during automated driving the driver needs to have ‘mode awareness’, which is an understanding of the automation mode and the corresponding responsibilities. Yet, research on HMI design to support mode awareness for multiple automation modes within a single vehicle and within a single trip is currently limited. The current work describes the development and evaluation of a Human Machine Interface (HMI) to support mode awareness while driving in different automation modes. The work exists of three phases: Phase 1 defines functional requirements for HMI design based on literature review and 5 experimental studies including 146 participants. Phase 2 implements the functional requirements in HMI design through expert and focus group sessions. Phase 3 evaluates and improves upon the HMI design employing virtual reality and the RITE (Rapid Iterative Testing and Evaluation) method with 18 participants. The result is a continuous and holistic HMI design creating mode awareness through ambience. Findings from Phase 3 and previous research indicate that this HMI is comprehended well, with a relatively low task load, and with a good experienced system usability. It is important to additionally evaluate the HMI design resulting from the current study in driving simulators and in on-road tests. Such tests will provide an opportunity to verify and expand on the current study's findings and to contribute to guidelines for HMI design.
Let's Negotiate with Automation
How can Humans and HMIs Negotiate Disagreement on Automated Vehicles?
In automated vehicles, the driver and the vehicle make a decision on the driving. However, there is no guarantee that drivers always agree or follow the system's decision. Drivers can reject the system's proposal or regain control, and it reduces the usefulness of automated vehicles. When a decision conflict happens, the vehicle can negotiate with the driver. Human-human communication depends on the individual's attitude and situation. Similarly, the negotiation style needs to differ depending on the context of conflict and the cause of disagreement. In this workshop, we address the negotiation approach to designing HMI and discuss considerations for applying the human-human negotiation style to human-automated vehicle interaction design. HMI design using a negotiation approach can address the decision conflict between humans and automation and expect enhancing trust and acceptance.
Higher levels of vehicle automation come with new challenges for designing safe systems. The Human Machine-Interface (HMI) plays a key role in mediating the interaction between the human driver and vehicle automation. By providing the driver with appropriate feedback, the HMI has the potential to increase mode awareness and situational awareness. For the development of appropriate HMI solutions, usability assessments are essential. Immersive Virtual Reality (VR) technology enables researchers and designers to construct realistic virtual prototypes and immersive evaluation scenarios with less time and resources. The current study presents a VR evaluation tool called VRHEAD, which is designed to facilitate an iterative design process and support the rapid implementation of virtual prototypes to evaluate of an automated vehicle's HMI. Initial results indicate that VRHEAD is a promising approach for the rapid implementation and evaluation of design concepts. The use of VR tools, like VRHEAD, can reduce the time and costs associated with developing high-fidelity prototypes and provide more flexibility in modifying a design according to new research findings, thus broadening the exploration of the HMI design space.