The primary objective of this thesis is to explore and design the implementation strategy for Leefmaatje, a self-management chatbot for type 1 diabetes (T1D), by developing a business case focused on value proposition, key stakeholders identification, and the key activities and resources required to ensure long-term sustainability of the service. Using strategic design approaches, the project aims to enhance the efficiency of future T1D patient care at Radboudumc. This is achieved by mapping the care journey, identifying stakeholders and their value exchanges, and creating an implementation concept that improves, rather than adds complexity to, the existing T1D care system.