MA

M. Al Owayyed

8 records found

Child helplines provide a platform for children facing serious challenges, allowing them to share their stories and receive emotional support and guidance through counselling sessions. To ensure that volunteers are well prepared for these interactions, effective training programm ...
Child helpline counsellors require various skills and strategies to achieve lasting change in children who require assistance. Typical training methods such as role-play are resource intensive, leading to the development of computer simulation-based training systems where learner ...

A multi-agent system for an intelligent driving instruction application

Modelling adaptive scenarios and feedback to improve the user experience

Scenario-based learning uses interactive scenarios to present the user with situations that need user input to be resolved in order to teach the user the correct behaviour. Traditionally these scenarios would be presented in a rigid order that is linearly increasing in difficulty ...
The aim of this research is to evaluate the believability of Lilobot, a conversational agent meant to act as a virtual child for training helpline workers. Numerous aspects of believability are explored by means of a user study involving a questionnaire and interview with 10 part ...

Evaluation of feedback generated from agent-based social skills training systems

A qualitative analysis on the comprehensibility, usability, and improvement points of the generated feedback

Chatbots are tools that can potentially be utilized in chat-based child helpline training. In this type of training, the quality of the feedback received is of vital importance. This paper aims to analyze the automated feedback generated by such a chatbot. The domains analyzed in ...

The noticeability of behavioral changes of a conversational agent

An evaluation of an agent-based social skills training system

Helpline counselors can be trained faster using agent-based social skills training systems. These systems utilize conversational agents that simulate interactions with users and provide feedback. This research evaluates the noticeability of behavior changes in such a conversation ...

Agent-Based Social Skills Training Systems: A Comprehensive Analysis of Commercial Solutions

What commercially available training systems are out there and how do they model their agents and feedback?

Agent-based social skills training systems have been gaining attention for their potential to improve social skills development in various contexts. Through a rapid review methodology, data was collected from diverse sources, including company websites and research papers. This s ...
De Kindertelefoon is a children's helpline aimed at providing (pre-)adolescents with a person to talk to for a variety of subjects such as bullying, sex, and abuse. These people who talk for De Kindertelefoon need proper training and guidance. Among the tools that De Kindertelefo ...