Expectation management for innovation processes within highly institutionalized environments
A framework for analyzing the organizational consequences of blockchain technology on the legitimacy of banks, and strategic approaches to manage these effects from a communication perspective
Marvin Vreman (TU Delft - Technology, Policy and Management)
Zenlin Roosenboom-Kwee – Mentor (TU Delft - Technology, Policy and Management)
Éva Kalmár – Mentor (TU Delft - Applied Sciences)
Jeroen van den Hoven – Graduation committee member (TU Delft - Technology, Policy and Management)
Maarten van der Sanden – Graduation committee member (TU Delft - Applied Sciences)
Marc de Vries – Graduation committee member (TU Delft - Applied Sciences)
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Abstract
This project has researched the consequences of blockchain technology on the
expected future role of banks. And furthermore, how banks can respond to these effects to improve the innovation strategy and remain their future relevance.