Expectation management for innovation processes within highly institutionalized environments
A framework for analyzing the organizational consequences of blockchain technology on the legitimacy of banks, and strategic approaches to manage these effects from a communication perspective
M.K. Vreman (TU Delft - Technology, Policy and Management)
Z Roosenboom-Kwee – Mentor (TU Delft - Economics of Technology and Innovation)
Éva Kalmar – Mentor (TU Delft - Science Education and Communication)
M. Jeroen van den Hoven – Graduation committee member (TU Delft - Values Technology and Innovation)
Maarten van der Sanden – Graduation committee member (TU Delft - Science Education and Communication)
M. J. de Vries – Graduation committee member (TU Delft - Science Education and Communication)
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Abstract
This project has researched the consequences of blockchain technology on the
expected future role of banks. And furthermore, how banks can respond to these effects to improve the innovation strategy and remain their future relevance.