Pilot evaluations of a non-verbal startle and surprise management method, tested during airline recurrent simulator training

Conference Paper (2019)
Authors

Annemarie Landman (Control & Simulation, TNO)

E.L. Groen (TNO)

M Frank (Luxair Luxembourg)

G. Steinhardt (Cargolux International Airlines)

MM van Paassen (Control & Simulation)

A Bronkhorst (TNO)

M Mulder (Control & Simulation)

Affiliation
Copyright
© 2019 H.M. Landman, E.L. Groen, M Frank, G. Steinhardt, M.M. van Paassen, A Bronkhorst, Max Mulder
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Publication Year
2019
Language
English
Copyright
© 2019 H.M. Landman, E.L. Groen, M Frank, G. Steinhardt, M.M. van Paassen, A Bronkhorst, Max Mulder
Affiliation
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Abstract

Aviation safety organizations have recommended that airline pilots are trained for startle and surprise. However, little information is available on useful training interventions. Therefore, a training intervention trial was executed during airline recurrent simulator training. The method consisted of a slow visual scan from the side-window, over the instruments, ending with facing the other pilot. Following a recorded video instruction, 38 airline pilots in two-pilot crews performed a training scenario in which they could apply the method. Data on application and evaluation of the method were obtained from each pilot. Few pilots actually applied the method (18.4%), and many gave low ratings to applicability of the method in the scenario, as well as in operational practice. Results show that a startle management method, as well as manner in which it is trained, should be carefully evaluated before being implemented in training practice.

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